CompTIA A+ Certification: Comprehensive, 2009 Edition + CertBlaster Courses and other IT courses from TEKsystems Education Services

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Course Code:	TO 176
Course Abstract:	^{This course will be available in October 2009.} This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs provides comprehensive training for participants who already have some existing knowledge of, and support experience with, networked desktop and notebook computers running Windows 2000 Professional or any Windows XP or Windows Vista operating system. This course will prepare participants, at an accelerated pace, for the two exams that make up the A+ certification 2009 Edition: CompTIA A+ Essentials and CompTIA A+ Practical Application. Participants will gain the skills and knowledge necessary to perform the following tasks on personal computer hardware and operating systems: installation, PC building, system upgrades, repair, system configuration, troubleshooting, problem diagnosis, and preventative maintenance. Course manual comes with CertBlaster exam prep software (download).
Audience:	This course is designed for individuals who are responsible for maintaining PCs in their workplace.
Duration:	5 days
Learning Outcomes:	Upon completion of this course, the participant will be able to: > Perform the following tasks on personal computer hardware and operating systems: installation, PC building, system upgrades, repair, system configuration, troubleshooting, problem diagnosis, and preventative maintenance.
Course Topics:	Unit 1: Troubleshooting methodology Topic A: Troubleshooting models Topic B: Professionalism Unit 2: Operating systems Topic A: Operating system fundamentals Topic B: Directory management Topic C: File management Topic D: File and folder permissions Unit 3: Electricity and power supplies Topic A: Electrical safety Topic B: Power supplies Topic C: Power supply troubleshooting Unit 4: CPUs and motherboards Topic A: Central processing units Topic B: Cooling techniques Topic C: Motherboards Topic D: Motherboard and CPU troubleshooting Unit 5: The Basic Input/Output System Topic A: The BIOS and CMOS Topic B: The POST and boot processes Unit 6: Memory systems Topic A: Memory Topic B: Memory packaging Topic C: Memory installation Topic D: Memory monitoring Topic E: Memory troubleshooting Unit 7: Bus structures Topic A: Buses Topic B: The PCI bus Topic C: Video buses Unit 8: Expansion cards Topic A: Video cards Topic B: Sound cards Topic C: Internal modems Topic D: Expansion card troubleshooting Unit 9: Peripheral connection types Topic A: Serial and parallel connections Topic B: PS/2 connections Topic C: USB connections Topic D: FireWire connections Topic E: Multimedia connections Topic F: Troubleshooting peripheral connections Unit 10: Data storage devices Topic A: Drive adapters Topic B: Hard drives Topic C: Optical drives Topic D: Removable storage devices Topic E: Drive maintenance Topic F: Storage device troubleshooting Unit 11: Video output and image input devices Topic A: Monitors Topic B: Scanners and cameras Unit 12: Printers Topic A: Printing technologies Topic B: Printer installation Topic C: Printer optimization and maintenance Topic D: Printer troubleshooting Unit 13: Connecting computers Topic A: Networking concepts Topic B: Wired network connections Topic C: Basic internetworking devices Unit 14: Networking computers Topic A: Addressing Topic B: Client configuration Unit 15: Network troubleshooting Topic A: Troubleshooting basics Topic B: Troubleshooting the network Unit 16: Portable computers Topic A: Notebook computers Topic B: Configuration Topic C: Component replacement Topic D: Notebook issues Unit 17: Windows management Topic A: System management Topic B: Task Scheduler Topic C: Resource management Topic D: Remote management Unit 18: Windows monitoring Topic A: Monitoring Topic B: System performance Topic C: Backup and restore Unit 19: Operating system troubleshooting Topic A: Windows startup Topic B: System troubleshooting Unit 20: Security Topic A: Operating system security Topic B: Windows Encrypted File System Topic C: Security hardware Topic D: Common security threats Topic E: The human aspects of security Unit 21: Windows installation and upgrades Topic A: Windows installation Topic B: Upgrades Unit 22: Safety and maintenance Topic A: Safety and hazards Topic B: Computer maintenance Topic C: Safe work practices Topic D: Disposing of computer equipment Appendix A: System cases Topic A: System cases Appendix B: Binary, octal, and hexadecimal numbering Topic A: Count like a computer Appendix C: CompTIA A+ acronyms Appendix D: Certification exam objectives map
Prerequisites:	None

CompTIA A+ Certification: Comprehensive, 2009 Edition + CertBlaster Course

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