Train-the-Trainer Courses and other IT courses from TEKsystems Education Services

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Course Code:	MQ 516
Course Abstract:	The “Train-the-Trainer Workshop” is designed to help technical experts who function as instructors to increase their knowledge of the Instructional Process and improve their skill in affecting it. During this workshop, participants enhance their competency in presenting and evaluating instruction so they can do their jobs more effectively. Each participant is responsible for developing and delivering a training module. Participants gain understanding of and appreciation for the training process as applied to adult learning situations, as well as, learn training concepts they can immediately apply in the classroom and business settings for both technical and non-technical training.
Audience:	This course is designed for anyone who is responsible for providing training presentations.
Duration:	3 days
Learning Outcomes:	Upon completion of this course, the participant will be able to perform the following tasks: > Discuss “best training practices” for adult learners > Discuss educational theory based on a basic instructional process > Share ideas for improvement with each other > Focus on ways to apply what they learn to their job > Develop communications skills > Utilize techniques to make learning more engaging for students
Course Topics:	Adult Learning Acknowledging Characteristics of Adult Learners Understanding Adult Learning Styles Comprehending Models for Adult Learning Preparing for a Class Preparing Your Lesson Plan Chunking Information Using Icebreakers Deciding on Presentation Methods Using Examples, Analogies, and Humor Using Visual Aids and Using the Appropriate Visual Aid Dealing with Varying Skill Sets Refining Your Plan Creating a Learning Environment Delivering the Class Developing Communication Skills Using Your Body Effectively Building Rapport with Eye Contact Understanding Proxemics Developing Your Voice Watching Your Vocabulary Active Listening Barriers to Effective Communication Beginning the Training Session Overview of Questioning Understanding Questioning Techniques Answering Questions Presenting Concepts Managing Difficult Behaviors Ending the Training Session Feedback and Evaluation Overview of Feedback Types of Feedback Guidelines for Giving and Receiving Feedback Using Questioning Techniques to Elicit Feedback Encouraging Feedback End-of-Course Evaluations Performing Self-Feedback Appendix: Resource Materials and Information MCT Certification CTT+ Certification
Prerequisites:	No prior training experience is necessary. Both novice and experienced trainers alike will benefit from this excellent, highly interactive skill-building presentation course.

Train-the-Trainer Course

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