The Other Side of the Pond: Bridging the US-UK Culture Gap Courses and other IT courses from TEKsystems Education Services

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Course Code:	MQ 596
Course Abstract:	This workshop will consist of a variety of highly interactive activities permitting maximum participation/sharing of observations and experiences by the attendees. The workshop will be based in part on two of the presenter’s most recent books: Americans At Work: A Guide to the Can-Do People and Old World, New World: Americans and Europeans.
Audience:	This course is designed for anyone.
Duration:	1 day
Learning Outcomes:	Upon completion of this course, the participant will be able to: > Defining culture and explaining why it matters and how it will affect this group > Identifying key cultural differences in business and workplace norms between the U.K. and the U.S. > Identifying the most common challenges these differences cause in the work environment > Identifying strategies/suggestions for addressing these issues going forward
Course Topics:	What Is Culture (And Why Should It Be A Problem?) Key Cultural Differences I: The Exercise of Power and Authority Manager-Subordinate Interactions Attitude toward Risk (Risk Takers and the Risk Averse) The Locus of Control (Internalists and Externalists) Communication Style (Nuance? What’s nuance?) Meeting Style Pet Peeves I: What Drives Americans Crazy (about the Brits) Pet Peeves II: What Drives Brits Crazy (about Americans) Going Forward: Strategies for bridging the cultural gaps Cultural Differences II: Decision Making (Logic of the Head and Logic of the Heart) Concept of Self (Individualists and Collectivists) The View of Human Nature (Benign and Skeptical) Concept of Limits (Unlimited and Limited Opportunity) The Business Culture of the US and the UK Why Americans Don’t Believe in Culture (and why this is actually good news) Going Forward: Strategies for bridging the cultural gaps
Prerequisites:	None

The Other Side of the Pond: Bridging the US-UK Culture Gap Course

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