Service Oriented Architecture (SOA) Best Practices for Business for Business Managers, Analysts, PM Courses and other IT courses from TEKsystems Education Services

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Course Code:	IN 667
Course Abstract:	Service Oriented Architecture (SOA) is a popular and innovative approach to Enterprise Application Integration (EAI). It is process-centric, leveraging Business Process Management (BPM) techniques, and inundated with standards and strategies, necessitating formal governance. With so many facets to SOA, and the break-neck pace of the industry, it is no wonder that organizations are in need of solid best practices guidance. This course addresses best practices, design patterns, and recommendations tailored to the business side of SOA. The course offers practical knowledge regarding the right and wrong way to adopt SOA within an organization. Teams that are relatively new to SOA will learn valuable knowledge and skills regarding how to implement SOA right the first time. Experienced SOA teams will extend their understanding of SOA and gain insight into advanced concepts and strategies.
Audience:	This course is designed for IT project managers, Business Analysts, IT managers, Line of Business Managers, Quality Assurance specialists, Configuration Management specialists, IT architects looking for a business-centric view of best practices.
Duration:	2 days
Learning Outcomes:	Upon completion of this course, the participant will be able to: > Recognize the state of SOA, SOA standards, tool support, and vendor support. > Describe the various layers within SOA, their relative importance, and how to best leverage these layers within the enterprise. > Identity the various governance models, the pros and cons, and how to select the best governance model for an organization. > Demonstrate how to structure an effective SOA team comprised of modified job roles as well as new roles. > Identify the risks inherent within the SOA lifecycle and the best practices for mitigating these risks. > Articulate the value of BPM and process modeling and how to avoid common process pitfalls. > Describe the challenges and solutions associated with SOA configuration management (versioning) and comprehensive service and process testing. > On a day to day basis, recognize SOA business anti-patterns and steer individuals and teams toward successful patterns and best practices.
Course Topics:	SOA Adoption Best Practices Objectives Ready Fire Aim? Ready Aim Fire! Adopting SOA Pragmatically SOA Adoption Strategies Wholesale SOA Wholesale SOA Pros/Cons Layered SOA Layered SOA Pros/Cons Opportunistic SOA Opportunistic SOA Pros/Cons Selective SOA Selective SOA Analysis Selective SOA Venn Diagram Selective SOA Pros/Cons Discussion Questions Summary SOA Maturity Objectives Challenges to SOA Adoption Standards: Core Standards: Messaging Standards: Security Standards: Business Processes Standards: Misc Gauging SOA Maturity CMMI and SOA Maturity SOA Maturity Models SOA Maturity Model (CBDI) CBDI s Service Model SOA Maturity Model (IBM) IBM s Integration Model SOA Maturity Model (Wipro) Wipro s Model SOA Maturity Model (Sonic) Progress-Sonic s Model Comparing SOA Maturity Models SOA Adoption Roadmaps CBDI s Roadmap ZapThink s Roadmap Model Developing a Model and Roadmap Summary SOA Governance Best Practices Objectives Avoid extremes Business stakeholder involvement Service Ownership Governance by policy Common Vocabulary Tool Support Governance by consent Start small and grow incrementally Summary Service Lifecycle Best Practices Objectives The Discovery Phase The Analysis & Design Phase The Implementation Phase The Deployment Phase The Monitoring Phase The Retirement Phase Summary Center of Excellence Best Practices Centers of Something Centers of Excellence / Competency Strategic Adoption Challenges and Risks Adoption Risk Example #1 Adoption Risk Example #2 Governance and Risk Mitigation Steps for Setting up a CoE CoE Types - Academic CoE Types - Technical CoE Type - Expert CoE Type - Governing Hybrid CoE Provide Actionable Information Provide Actionable Tools Provide Actionable Resources Summary 1/2 Summary 2/2 Financial Management Objectives SOA Budgeting Funding SOA Comparing Funding Models ROI Timeframes Managing SOA ROI Financial Management Tips Financial Management Gotchas Summary Calculating SOA ROI Objectives Does your SOA have an ROI? How fuzzy is your ROI? ROI Timeframes Short-term Tactical ROI Medium-term Operational ROI Long-term Strategic ROI Calculating Tactical ROI Calculating Operational ROI Iterative reuse model Calculated reuse model Calculated reuse definitions Calculated reuse example Calculating Strategic ROI IBM s Business Value Model 1. Select Expected Benefits 2. Identify an applicable cost scenario 3. Calculate initial, simple return 4. Select the cost scenario for subsequent implementations 5. Calculate returns for subsequent implementations Comparing the models Best Practices for SOA ROI Calculation Summary Roles and Responsibilities within the Service Oriented Enterprise Scoping SOA Roles Enterprise Executives Enterprise Portfolio Manager Enterprise SOA Educator Enterprise Architect Business Management Business SOA Champions Business Service Portfolio Champions Project SOA Project Roles SOA Project Roles 1/4 SOA Project Roles 2/4 SOA Project Roles 3/4 SOA Project Roles 4/4 Summary Service Oriented Project Management Objectives Forming a Core Team Core Team Senior Architect Core Team Junior Architect Core Team Product Manager Core Team Project Manager Beyond the Core Project Flow Project Flow (cont d) Staffing Distribution Resource Management Challenges Resource Management Challenges (cont d) Project Planning Challenges Signs of Success Summary Process Modeling Best Practices Objectives What is BPM? Business Process Modeling Roles and Responsibilities in Business Process Modeling How to Select the Processes that Should be Automated How to Conduct Interviews with the Stakeholder Interview Questions How to Write Use Cases Example: Return Handling Use Case How to Select a Process Modeling Tool Business Process Modeling Stages and Deliverables Stage 1 - Model the Current (As-Is) Process Stage 1 Deliverables Stage 2 - Model the Optimized (To-Be) Process Model the New Processes Simulation Stage 2 Deliverables Stage 3 Hand Over Model to the Developers Stage 3 Deliverables Why Automate a Process? Automation Risks Process Automation Challenges Process Development Phases BPEL Round-trip Issues Round-trip Issues Solution #1 Round-trip Issues Solution #2 Round-trip Issues Solution #3 Round-trip Issues Recommendations Summary SOA Business Patterns Human Patterns Center of Excellence / Competency Center Collaborative Enterprise Process-driven Business Human Anti-patterns Discuss Patterns & Anti-Patterns Appendix A. Governance Fundamentals Objectives The Strategic Role of IT Governing IT IT Infrastructure Library (ITIL) ITIL: Managing IT Activities ICT Infrastructure Management (ICTIM) ICTIM Processes Control Objectives for Information and related Technology (COBIT) Need for SOA Governance SOA Governance SOA Governance Adoption Key Governance Relationships SOA Governance Elements SOA Governance Procedures Recommended Procedures More Recommended Procedure SOA Governance Policies Enterprise Policies Business Policies Service Policies SOA Governance Metrics More SOA Governance Metrics Some Best Practices Relevant Standards Work OASIS SOA-RM Reference Model in Context OASIS SOA-RA Summary Appendix B. Layers of Services Objectives What Is Layering? SOA Layers Layering Illustration Common Layers Auxiliary Layers Digesting the Layers The Application Service Layer The Business Service Layer The Orchestration Layer Layering Rules of Thumb Scope of a Service SOA User Interface Portal Site's Context Awareness Web 2.0 Data Aggregation Summary
Prerequisites:	A basic understanding of SOA and core concepts is required. Individuals with experience in a real-world SOA environment will derive greater value from this course, but this experience is not required.

Service Oriented Architecture (SOA) Best Practices for Business for Business Managers, Analysts, PM Course

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