Introduction
What Is Mentoring?
Manager - Coach – Mentor
Characteristics of a mentor
Role and responsibilities of a mentor
Characteristics of a “mentee”: Roles and responsibilities
In this introductory section, participants identify the differences between a mentor and a manager. Through an activity, they begin to examine characteristics, roles and responsibilities. Participants will also identify characteristics, roles and responsibilities of the mentee. Additionally, other relevant mentoring issues will be discussed (i.e. why mentoring is important; formal and informal mentoring; etc.)
Identifying Your Mentoring Style
Mentoring inventory
Improving blindspots
This self-assessment identifies three personal attributes associated with the personality of a mentor: sociability, dominance and openness. The purpose of this inventory is not to be critical or judgmental; instead, it is to offer an overview of strengths and blind spots. After scoring the assessments, participants are divided into groups to brainstorm ways to improve their blind spots.
Mentoring Traps
Negative roles and styles
The Benevolent
The Guru
The General
The Enabler
The Comic
The mentoring journey comes with various roles and traps. Mentoring, for some, could be a “power trip” or evangelistic crusade. This section identifies the common roles and traps mentors may encounter. By the end of this section, participants will have developed an awareness that will help them avoid these traps.
Becoming an Empowering Mentor
Motivation
The cycles
Understanding empowerment
Like many behavioral concepts, there are many misperceptions. Motivating other people is one such misunderstood concept. Motivation is not something to be imposed upon by others. Mentors can create certain conditions that maximize interest and productivity and remove specific negative factors that inhibit motivation. In this section, participants will gain an understanding of human behavior and how attitude is associated with motivation, productivity and learning.
Understanding Relationships
PAC model
The five key questions
Recognizing learning styles
The manner in which mentors interact with their mentee determines the type of relationship. Understanding three distinct ego states that often emerge in a relationship will enhance the mentor’s ability to maintain a successful relationship. Even with the best of intentions, mentors get “hooked” into negative episodes. A model is presented that will help mentors avoid the “hook”. Additionally, participants will gain an understanding of different styles of learning. This understanding will enhance the mentor-mentee relationship.
Mentoring Skills
Art of questioning
Empathic listening
Empathic responding
Feedback and dialogue
Dealing with resistance
This section focuses on the coaching skills necessary in becoming an effective mentor. Additionally, mentors will gain a better understanding on how to deal with resistance. Participants will practice these skills via role-play and group discussions.
Summary and Conclusion