| Course Code: |
MQ 227 |
| Course Abstract: |
This course begins by exploring individual team leadership styles. Participants then brainstorm ways to improve upon their identified areas for growth. Participants examine how issues like power and control could hinder their leadership ability. Issues such as motivation, empowerment, and disciplining without punishment, are fully explored. |
| Audience: |
This course is designed for managers. |
| Duration: |
1 day |
| Learning Outcomes: |
Upon completion of this course, the participant will be able to:
> Ascertain team leadership styles
> Know how power, control and authority affect relationships
> Identify individual needs for power and control
> Learn what motivates people, and how to create a motivating climate
> Enhance empowerment skills
> Identify effective ways to delegate
> Create strategies to improve upon empowerment ability
> Know the factors associated with empowerment
> Learn a non-punitive approach to dealing with negative behavior |
| Course Topics: |
Leadership Styles
A. Identifying your style
Team leadership inventory
Improving team leadership skills
Highlights of the six skills
In this section, participants identify their preferred style of management by taking the Leadership Inventory. Participants also discover ways to improve upon their leadership skills.
Power and Control
A. Identifying your need for power and control
P-C inventory
Link to managerial style
B. Authority and power
Three types of power
Position power
Ascribed power
Personal power
Power, control, and authority are relevant to leadership effectiveness. This section identifies the leaders’ need for power and control, and links it with their authority and managerial style. Other relevant human behavior issues are examined.
Motivation
Two types of motivation
Intrinsic motivation
Extrinsic motivation
Three C’s of motivation
Creating a motivating climate
During this section, participants gain an understanding of what motivation is and is not. Pparticipants learn how to create a motivating climate.
Becoming an Empowering Leader
A. What is empowerment?
B. Promoting empowerment
Like many “buzz-words,” there are many misperceptions of empowerment. Empowerment is not something to be imposed or to be “done” to others. Rather, it’s the ability to stimulate one’s personal power. In this section, participants will gain an understanding of empowerment, identify the factors associated with empowerment, and create strategies to improve upon their ability to empower.
Delegation
Delegation activity
Why we need to delegate
Why supervisors do not delegate
In this final section, supervisors experience four common delegation busters via an activity. Following the activity, reasons why supervisors do not delegate are examined.
Dealing with Negative Behavior
Three approaches
Punishment
Positive reinforcement
Collaboration
B. Three step process
The oral reminder
The written reminder
The decision
C. AAA approach
Dealing with negative behavior is challenging for most supervisors. This section explores the common approaches and teaches participants a more collaborative method of dealing with undesirable behavior.
Summary and Conclusion |
| Prerequisites: |
None |