Leadership Styles
Identifying your style
Team leadership inventory
Improving team leadership skills
Highlights of the six skills
Power and Control
Identifying your need for power and control
P-C inventory
Link to managerial style
Authority and power
Three types of power
Position power
Ascribed power
Personal power
Motivation
Two types of motivation
Intrinsic motivation
Extrinsic motivation
Three C’s of motivation
Creating a motivating climate
Becoming an Empowering Leader
What is empowerment?
Promoting empowerment
Delegation
Delegation activity
Why we need to delegate
Why supervisors do not delegate
Dealing with Negative Behavior
Three approaches
Punishment
Positive reinforcement
Collaboration
Three step process
The oral reminder
The written reminder
The decision
AAA approach
Summary and Conclusion