This course is designed for individuals who want to measure what they manage, who need to determine within their organization the processes and items used to measure and who want to benchmark or compare performances within their industry.
Upon completion of this course, the participant will be able to:
> Determine the goal metrics for your environment> Incorporate measurements into practice> Provide quality metrics to management> Benchmark performances within your industry
QA Bootcamp
available end of November 2008
“The instructor was great and modified his approach to meet class needs.” Student – Visual Basic Programming