Facilitating Requirements Workshops Courses and other IT courses from TEKsystems Education Services

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Course Code:	MQ 420
Course Abstract:	Sometimes referred to as a JAD (Joint Application Development) session, a requirements workshop is a structured meeting of business and systems representatives for the purpose of defining business requirements and deciding other aspects of proposed systems. Using a structured approach, visual aids, and the customer’s language, requirements workshops extract high-quality business requirements specifications in a compressed time frame. The participants are focused, the process is facilitated, and the result is a greatly enhanced understanding for all those involved.
Audience:	This course is valuable to all those interested in collapsing calendar time in developing requirements and addressing other system-related topics especially those in the role of Business Analyst, Systems Analyst, Designer, Developer, Team Leader or Project Manager.
Duration:	2 days
Learning Outcomes:	Upon completion of this course, the participant will be able to: > Apply facilitation techniques such as active listening, building consensus, dealing with difficult people, and eliciting information > Utilize mechanics– the use of the best markers, the “sticky wall”, Post-It™ Notes, charting, etc. > Apply techniques– acquiring the information in the best way and recording it > Provide structure– step-by-step instructions and examples on how to structure and plan the sessions
Course Topics:	Introduction to Facilitation The importance of creating the climate The difference between process and content Faclitation and Presentation skills Active listening skills Tools and Tricks of the trade The Dynamics of Requirements Workshops People motivators People principles Problem people and how to deal with them The group life cycle Key Techniques: Brainstorming, Cardstorming, and other Creativity Techniques Rules and Process Creativity methods Clarifying, combining, evaluating, categorizing Prioritizing Problem solving Exercises Preparing for the Workshop Building the agenda Integrating the tools Considering the mechanics Setting up the room Facilitating the Requirements Workshop Starting the workshop Identifying business and systems roles Establishing the business purpose Scope identification Identifying the context and actors Chunking for further analysis (Functional Decomposition) Brainstorming business requirements Identifying “things and thingettes” (Entity Relationship Diagram & business objects) UML and Use Cases Documenting processes to derive requirements Planning for success Ending the requirements workshop
Prerequisites:	None

Facilitating Requirements Workshops Course

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