| Course Code: |
MQ 420 |
| Course Abstract: |
Sometimes referred to as a JAD (Joint Application Development) session, a requirements workshop is a structured meeting of business and systems representatives for the purpose of defining business requirements and deciding other aspects of proposed systems. Using a structured approach, visual aids, and the customer’s language, requirements workshops extract high-quality business requirements specifications in a compressed time frame. The participants are focused, the process is facilitated, and the result is a greatly enhanced understanding for all those involved. |
| Audience: |
This course is valuable to all those interested in collapsing calendar time in developing requirements and addressing other system-related topics especially those in the role of Business Analyst, Systems Analyst, Designer, Developer, Team Leader or Project Manager. |
| Duration: |
2 days |
| Learning Outcomes: |
Upon completion of this course, the participant will be able to:
> Apply facilitation techniques such as active listening, building consensus, dealing with difficult people, and eliciting information
> Utilize mechanics – the use of the best markers, the “sticky wall”, Post-It™ Notes, charting, etc.
> Apply techniques – acquiring the information in the best way and recording it
> Provide structure – step-by-step instructions and examples on how to structure and plan the sessions |
| Course Topics: |
Introduction to Facilitations
Dynamics of Requirements Workshops
Key Techniques
Planning for the Workshop
Facilitating the Requirements Workshop |
| Prerequisites: |
None |