Business Analyst Fundamentals Courses and other IT courses from TEKsystems Education Services

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Course Code:	MQ 417
Course Abstract:	Learn key communication skills, leadership techniques and problem solving skills required to leverage your IT and business knowledge so to effectively understand, document and present the requirements that define a project’s scope. This indispensable workshop solidifies the foundation of business analysis and equips you with critical thinking, analytical skills, and people skills necessary to thrive in the business analyst role while adding measurable value to every project. The following supplemental book is used in this class: Writing Better Requirements by Alexander/Stevens, ISBN 0-321-13163-0
Audience:	If you’re involved at all with systems development projects, you simply must participate in this workshop. This is perfect for you if you are a Business Customer, Business Analyst, Systems Analyst, Designer, Developer, Quality Assurance Professional, Systems Tester, Systems Architect, Team Leader, Project Manager, or anyone wanting to enhance their business analysis skills.
Duration:	2 days
Learning Outcomes:	Upon completion of this course, the participant will be able to: > Comprehend the shifting role of a Business Analyst > Gather required information through multiple methods > Conduct effective sessions to capture and verify requirements > Improve the quality of the requirements elicited > Use visual representations of the business process, workflows, and data models to ensure clarity > Apply analysis techniques to any methodology or data modeling > Bridge the communication gap between business people and technology solution providers
Course Topics:	Communication in the Business Analysis Context Understanding the Business Analyst role, competencies and function Distinguishing novice and expert Business Analysts The three most important communication skills The five biggest challenges Why problem solving is key Understanding the people side of problem solving Leadership for Business Analysis Understanding what leadership is and why Business Analysts need it Influencing and negotiating with stakeholders Continuous learning, adapting to change and managing stress The business domain: what it is and what’s relevant to business analysis The IT domain: what it is and what’s relevant to business analysis The systems development lifecycle and the focus on IT and business domains Enterprise Analysis Enterprise analysis defined The role of the Business Analyst in enterprise assessment Describing the business environment and the requirements scope Assessing feasibility Pre-project versus in-project enterprise analysis Project Initiation and Analysis: The Business Analyst’s Key Contributions Defining and documenting project scope Decomposing the application domain Analyzing and documenting key processes Eliciting functional requirements Modeling the desired state Requirements Communication Requirements communication defined Determining the appropriate requirements presentation format Creating the requirements package Presenting and conducting requirements reviews Conducting a formal requirements reviews Adding Value as a Business Analyst Managing role conflicts Resolving holes and duplications Solving the right problems Being a catalyst for change: everyday evangelism for Business Analysts Moving on to requirements engineering The path of least resistance
Prerequisites:	None

Business Analyst Fundamentals Course

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