| Course Code: |
MQ 484 |
| Course Abstract: |
This workshop provides hands-on experience with the latest proven techniques for assessing business need and scope in addition to gathering, analyzing, refining and packaging various types of requirements needed to determine the appropriate solution. You’ll gain a thorough understanding of the challenges faced in defining effective requirements and determining the right tool or technique to use for that challenge. Interviewing, business modeling, facilitation and the application of use cases are emphasized with lively practice sessions. This workshop content is ideal to help get new business analysts quickly acclimated into their role, for the intermediate business analyst to practice various techniques and for the more advanced business analyst who may need to prepare for the Certified Business Analysis Professional (CBAP®) exam. This workshop is compliant with BABOK® Version 2. |
| Audience: |
This workshop is intended for those currently in the role of a Business Analyst or who are changing their roles and becoming Business Analysts.
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| Duration: |
3 days |
| Learning Outcomes: |
Upon completion of this course, the participant will be able to:
> Explore perspectives on the differences between novice and expert Business Analysts and understand the competencies one must possess to maximize project success
> Know the importance of defining the business problem to be solved
> Learn ways to identify key project stakeholders, users and user classes
> Discover ways to clarify communications regarding the product scope
> Select tools and techniques to best gather requirements based on the project environment
> Identify key questions that will help uncover more specific and detailed requirements
> Uncover missing requirements through the use of various analysis tools
> Conduct facilitated workshops
> Write various types of use cases |
| Course Topics: |
1. Business Analysis Overview
Only recently has business analysis been recognized as a profession. The role and Impacts of business analyst competencies to project success are discussed.
a. Business Analysis Profession
b. The Business Case for Requirements Engineering
c. Foundations of Requirements Development
d. Enterprise Analysis and Project Initiation
2. Gathering Business, User and Solution Requirements
Discover ways to get to detailed requirements and using the right tool and technique. Understand the importance of listening and asking the right questions. The most important question we can ask at the beginning of every project is: “What is the problem we are trying to solve?” - keeping us from jumping into solutions.
a. Facilitation Best Practices
b. Interview Best Practices
c. Identifying Data Requirements
d. Finding Non-functional and Transition Requirements
e. Analyzing Requirements and Business Modeling
3. Eliciting and Validating with Use Cases
Use Cases is a tool that can be applied multiple ways, in various levels of detail, and for various downstream applications. Learn those variations and how to determine which approach may be best for your situation.
a. Identifying and Recognizing When to Use
b. Deriving Requirements from Use Cases
c. Types of Uses Cases
d. Use Case Structures
e. Linking Use Cases
4. Organizing and Packaging Requirements
Know your audience and how to best organize and package requirements for effective communications and validation.
a. Refining Requirement Quality
b. Ways to Classify
c. Organization Based on Reviewer Needs
5. Tracing and Managing Requirement Changes
Once the requirements have been refined and documented, the next step is to present them to the stakeholders.
a. The Baseline and Changes
b. What to Trace and Why
c. Benefits and Risks of Tracing
d. Ongoing Communications
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| Prerequisites: |
Communication Skills, Requirements Management, Requirements Engineering, and Use Case Coverage:
Full-spectrum Business Analysis Training |