Introduction to Web 2.0
Evolution of the Web
What is Web 2.0?
The Values of Web 2.0
Avoid the Hype: What Do You Really Need?
Starting with a Proper Foundation
Services on the Front-End
Web 2.0 Case Study: Technorati
Enterprise Web 2.0
What is Enterprise 2.0?
Enterprise 2.0: Corporate Productivity Catalyst
Enterprise Web 2.0 Applications
Configuring the Enterprise for Web 2.0
Case Study: WebEx
WebEx Products
Communication and Collaboration Tools for the Enterprise
Blogs, and Wikis: Beyond E-Mails and IM
Web 2.0 Social Networking
Business Implications of Social Networking
Facebook in the Enterprise
Blogging in the Enterprise
Integrating a Corporate Wiki into the Organization
Guidelines for Wiki Usage
Demonstration: Atlassian Confluence
What are Web Syndication Feeds?
Syndication Examples
Setting up Feeds for Business Needs
Changing the interaction model
What are Podcasts?
Examples of Podcasts
Business Uses for Podcasts
Google Apps
Collaboration Demonstration: Google Spreadsheets
Unified Communications: Convergence of Data Voice and Video
Cisco Web 2.0 Positioning: Competing with Google
Leveraging Web 2.0
Adopting Change in the Enterprise
Encouraging a Collaborative Culture
Applying a Value to Change
Leveraging Collective Intelligence
Web 2.0 Security Considerations
Web 2.0 Governance
Web 2.0 Case Study: Yahoo
Summary of Principles