SAP Customer Relationship Management Overview Courses and other IT courses from TEKsystems Education Services

Note: All fields are required

First Name:

Last Name:

Company:

Title:

Email Address:

Phone Number:

Address:

City:

State:

Zip Code:

Which Topic(s) Currently Interests Your Organization:

Tell Us More:

I have an immediate training or educational service need and I wish to be contacted today

I am a current TEKsystems Education Services client and wish to speak to someone

I have a training budget approved and I am ready to talk to someone about the details of my organization’s training need

I do not have an approved training budget, but I have a need and would like to talk to TEKsystems Education Services about their solutions

Unfortunately, I do not have a group training request

At the present time we do not offer training for individuals or groups less then 6 individuals. We apologize for any inconvenience.

My Delivery Method Needed Is:

Instructor-Led Classroom Training

Instructor-Led Virtual Training

Self-Paced Online Training

Code Number:

We Value Your Privacy!

Course Code:	SAP 24
Course Abstract:	This course is designed specifically for project team members. The goal of this course is to provide project team members with an understanding in-depth understanding of SAP’s CRM component. Project team members should walk away from this class with a solid understanding of the functions within the CRM component including Sales, Marketing, the Interactive Center, and Product Masters.
Audience:	This course is designed for individuals who are Project Team Members.
Duration:	2 days
Learning Outcomes:	Upon completion of this course, the participant will be able to: > Discuss CRM in relation to ECC > CRM Functions: > Sales Customer Master Quotations Interactive Center – Scripts, Upselling, Capturing Call Details Mobile Sales Reporting > Marketing Marketing Campaigns Reporting > Product Master
Course Topics:	CRM Functions Sales Marketing Product Master
Prerequisites:	The course SAP Sales and Distribution (SAP 13) is required.

SAP Customer Relationship Management Overview Course