Lotus Domino Web Access (DWA) 7 User Essentials Course

During this course participants will send and reply to electronic mail using the IBM Lotus Domino Web Access (DWA) 7 application in a browser. Because the Mail incorporates Sametime instant messaging, participants will also know when people are online so they can chat in real time.

This course thoroughly covers the calendar and scheduling features found in Mail. Attendees will use the Calendar to keep track of appointments and to schedule meetings. While planning a meeting it is possible to check your co-workers’ schedules to see who is available for a meeting. Attendees can reserve a room and other resources so that everything is in place when the meeting starts.

Participants will learn to how to keep track of To Do’s and to view To Do’s in Gantt chart form to more easily visualize tasks.  Attendees will create contacts and groups to help manage relationships, as well as to assist in mail addressing. This course also shows how to continue to access Mail while disconnected from the Internet and then synchronize changes when reconnected.
 
NOTE: Conference Call with the instructor is advised in order to select the topics of most interest to cover in the 3 day time period

This course assumes basic personal computer and software skills and is designed for individuals who can:
> Start and stop software applications in Microsoft® Windows™
> Use Microsoft Windows Explorer to find and organize files
> Use Internet Explorer 6 or Mozilla Firefox to open and navigate Web sites
> Use any other type of email
> Create, format, and print documents using a graphical word processing software package

Upon completion of this course, the participant will be able to:
> Send and receive electronic mail using Domino Web Access
> Know when other people are online and communicate with instant messages
> Organize mail into folders
> Use the Calendar to schedule appointments and meetings and check for free time in other people’s schedules
> Define personal and group To Do’s
> Create Contacts for easy mail addressing
> Create Notebook Pages to store text and attachments
> Work in your Mail while disconnected from the Internet
> Manually archive your obsolete messages to free up space in your Mail

Topic 1: Get Started
Ways to access your Mail
URL to your Mail
Log in
Security Warning
Opening page
Controlling the application
Get Help
Context-sensitive Help
Exercise: Get started
Computer requirements

Topic 2: General Preferences
Open preferences
Confirm Mail owner name
Enable full text search
Make DWA your default mail client
Define date and time formats
Change your Internet password
Exercise: Set Preferences
Install and configure Browser Cache Management

Topic 3: Welcome Page
Information portal
Customize the Welcome Page
Panel Contents
Exercise: Create a custom Welcome Page
Startup tab preference
 
Topic 4: Send Messages
Mail tab
Mail folders and views
Create new message
Message contents
Body field formatting
Attachments
Delivery Options
Look up addresses
Address validation
Addressing messages outside your company
Save as draft
Send message
Exercise: Create and send message
Phone Message
If a message doesn’t get delivered
Delivery failure report
Exercise: Delivery report

Topic 5: Read Messages
Open Mail
Message sorting
Unread messages
Replied to and forwarded icons
Find a message
Read a message
Things you can do while reading a message
Attachments
Exercise: Reply to a message
Select messages from view
Things you can do with selected message(s)
New Mail notification
Custom folders
Exercise: Organize mail messages into a folder
Default Move and Close action
 
Topic 6: Advanced Messaging Features
Feature 1: Stationery
Feature 2: Text signature
Feature 3: Mark message for follow up
Feature 4: Digitally sign and encrypt messages
Open a signed or encrypted message
Feature 5: Block mail from sender
Feature 6: Mail rules
Create mail rule
Multiple rules
Exercise: Rules
Feature 7: Out of Office agent

Topic 7: Instant Messaging
Configuration
Online presence awareness
Text chat
Change your online status
Leave a message
Exercise: In-context chat
Instant Contact List
Add names to your Instant Contact List
Instant Contact List icons
Chat from the Instant Contact List
Exercise: Add contact and start chat session
Options menu
Alert me when
Instant Contact List preferences

Topic 8: Calendar
Calendar overview
Open Calendar
Create Calendar Entry
Other Calendar Entry types
Exercise: Create new Appointment
Appointment fields
Exercise: Finish creating Appointment
Edit Calendar Entry
Exercise: Edit Calendar Entry
Repeat tab
Reschedule a repeating entry
Calendar preferences
Summarize Calendar
Import holidays
Print Calendar

Topic 9: Schedule a Meeting
The invitation process
Invitations
Send the meeting invitation
Schedule a meeting
Read and accept a meeting invitation
Automatic Inbox Management
Meeting invitation workflow
Participant status
Exercise: Schedule meeting
Change of mind: Participant
Exercise: Reschedule meeting
Automatic Processing of Meeting Invitations
Invitations and Calendar Entry display

Topic 10: Calendar Entry Schedule Tab
Check for availability
Exercise: Check for availability
Define availability schedule
Create Group Calendar
 
Topic 11: Resource Reservations
Add rooms and resources to a meeting
Exercise: Schedule a meeting and reserve a room

Topic 12: To Do List
To Do List view
New To Do
Five To Do Views
Display To Dos in your Calendar
Overdue To Dos
Complete a To Do
Exercise: Create To Do
Repeating To Dos
Group To Do
Invitation/acceptance workflow
Exercise: Group To Do

Topic 13: Mail and Calendar Delegation
Delegation preferences
Part 1: Choose a user/group
Part 2: Choose how much of your Mail file to delegate
Part 3: Choose how much access you want to give
Part 4: Automatically forward Calendar notices sent to you
Exercise: Calendar delegation

Topic 14: Contacts
Open Contacts
Create Contact - Basics
Create Contact from message
Copy contact from Select Addresses
Contact nicknames
Exercise: Create contacts
Using Contacts
E-mail groups
Notes users

Topic 15: Notebook
Create Notebook Page
Notes users

Topic 16: Work Offline
Step 1: Check Notes User ID password in Mail
Step 2: Set Offline Preferences
Step 3: Install Sync Manager and subscribe to your Mail
Lotus Domino Sync Manager Console
Open your Mail offline
Synchronization Schedule and Sync Options
Sync Options tab
Lotus Domino Sync Manager option menu
Exercise: Go offline

Topic 17: Quotas and Archiving
Over quota
Reducing your Mail size
Server-based archive
Local archive

Prior windows experience is required.