Architecture and Installation
Understanding the CE Components
Client Tier
Application Tier
Intelligence Tier
Processing Tier
Data Tier
Report Viewers
Information Flow
Installing CE on Windows
System Requirements
Crystal Enterprise Launchpad
User Launchpad Overview
Crystal Offline Viewer
CE Add-In for MS Excel
Client Samples
Mobile Examples
Administrative Applications
CE Admin Launchpad
Administrative Tools
CE Web Desktop
Logging On to CE
Web Desktop Main Screen
Signing-up for CE Account
Reports History
Scheduling Reports
Account Management
What is Account Management
Crystal Management Console
Manage Users
Create User Accounts
Manage Groups
Creating Groups
Folder Management
What is Folder Management
Creating Folders
Deleting Folders
Copying and Moving Folders
Adding an Object to a Folder
Folder Limits
User Folders
Managing User Access
CE Object Security Model
Access Levels
Group and Folder Inheritance
Access Levels and Rights
Setting Advanced Object Rights
The Root Folder
Security Models
Crystal Publishing Wizard
What is Publishing
Using the Publishing Wizard
Managing Objects
What are Objects
Managing Report Objects
Adding New Objects
Copy, Move and Shortcuts
Searching for a Report
Managing Report Instances
Object Packages
Scheduling Reports
What is Scheduling
Time-based Scheduling
Business Views
The Business View Manager
Data Connections
Dynamic Data Connections
Data Foundations
Business Elements
Business Views
Business Views Object Rights
Row and Column Security
The Repository
Crystal Repository Migration Wizard
Repository Explorer
Renaming and Deleting Folders
Adding Text Objects and Images
Reattaching Text Objects or Images
Adding SQL Commands
Adding Custom Functions
Changing Repository Objects on your Report
Editing SQL Commands
Editing Custom Functions
Update Report Objects Linked to Repository
Managing and Configuring Servers
Server Administrative Tools
Crystal Management Console (CMC)
Crystal Configuration Manager (CCM)
Start, Stop and Restarting Servers
Viewing Metrics
Server Metrics
Managing the Crystal Management Server
Configuring the Audit Database
Clustering Crystal Management Servers
Managing the File Repository Servers
Managing the Cache Server
Managing the Event Server
Managing the Web Component Server
Managing the page Server
Managing the Report Job Server
Managing Events
Events Overview
Create a File-based Event
Create a Schedule-based Event
Create a Custom-based Event
Security Concepts
Security Overview
Authentication and Authorization
Authentication Types
The Primary Authentication Process
Managing Authentication
Enterprise Authentication
LDAP Authentication
Windows AD Security
Windows NT Security
Default Account
NT Single Sign On
Secondary Authorization
Web Component Server Log
APPENDIX A – Performance Options
Live Data versus Saved Data
Increasing Live data Viewing Capacity
Improving web Response
Scheduled Report Capacity
Some Common Implementation Designs
One Machine Setup
Three Machine Setup
Six Machine Setup
APPENDIX B – Platform Support
Minimum Hardware Requirements for Crystal Enterprise 10
Supported Platforms for Crystal Enterprise
APPENDIX C – Crystal Import Wizard
Licensing
APPENDIX D – Working with Firewalls
Configuring Packet Filtering
Configuring for Network Address Translation
Configuring Web Connector on Windows
Configuring Web Connector on UNIX
Configuring for SOCKS Servers
Configuring the CMS for SOCKS