Architecture and Installation
Understanding the Enterprise Components
Client Tier
Application Tier
Intelligence Tier
Processing Tier
Data Tier
Report Viewers
Information Flow
Installing Enterprise on Windows
System Requirements
Business Objects Launchpad
Java Launchpad
.NET Launchpad
Administration Launchpad
Central Management Console
Administrative Tools
InfoView Overview
InfoAreas
Reports History
Scheduling Reports
Account Management
What is Account Management?
Central Management Console
Manage Users
Create User Accounts
Creating Groups
Manage Groups
Creating Profiles
Managing Profiles
Folder Management
What is Folder Management?
Creating Folders
Deleting Folders
Copying and Moving Folders
Adding an Object to a Folder
Folder Limits
User Folders
Creating Categories
Personal Categories
Managing User Access
Enterprise Object Security Model
Access Levels and Rights
Group and Folder Inheritance
Access Levels and Rights
Setting Advanced Object Rights
The Root Folder
Security Models
Publishing Wizard
What is publishing?
Using the Publishing Wizard
Managing Objects
What are Objects?
Managing Report Objects
Adding New Objects
Copy, Move and Shortcuts
Searching for a Report
Managing Report Instances
Object Packages
Scheduling Reports
What is Scheduling?
Time-based Scheduling
Managing Events
Events Overview
Create a File-based Event
Create a Schedule-based Event
Create a Custom-based Event
Managing and Configuring Servers
Server Administrative Tools
Crystal Management Console (CMC)
Crystal Configuration Manager (CCM)
Start, Stop and Restarting Servers
Viewing Metrics
Server Metrics
Managing the Crystal Management Server
Configuring the Audit Database
Clustering Crystal Management Servers
Managing the File Repository Servers
Business Views
The Business View Manager
Data Connections
Dynamic Data Connections
Data Foundations
Business Elements
Business Views
List of Values Views
Object Rights
Row and Column Security
The Repository
Crystal Repository Migration Wizard
Repository Explorer
Renaming and Deleting Folders
Adding Text Objects and Images
Reattaching Text Objects or Images
Adding SQL Commands
Adding Custom Functions
Changing Repository Objects on your Report
Editing SQL Commands
Editing Custom Functions
Update Report Objects Linked to Repository
Managing the Cache Server
Managing the Event Server
Managing the Web Component Server
Managing the page Server
Managing the Report Job Server
Universes
Understanding Universes
Using Universe Designer
Universe Parameters
Classes and Objects
Generate a Universe
Modify a Universe
Universe Connections
Adding a Universe to Enterprise
Crystal reports and Universes
Desktop Intelligence
Drill
Report Formatting
Saving Documents
Printing
Break
Slice and Dice
Manage Categories
Publication Scheduling
Crystal reports Explorer
Business View Source
Data
Design
Report
Web Intelligence
Create New Document
Add Fields
Add Filters
Publish Document
Security Concepts
Security Overview
Authentication and Authorization
Authentication Types
The Primary Authentication Process
Managing Authentication
Enterprise Authentication
LDAP Authentication
Windows AD Security
Windows NT Security
Default Account
NT Single Sign On
Secondary Authorization
Web Component Server Log
APPENDIX A – Performance Options
Live Data versus Saved Data
Increasing Live Data Viewing Capacity
Improving web Response
Scheduled Report Capacity
Some Common Implementation Designs
One Machine Setup
Three Machine Setup
Six Machine Setup
APPENDIX B – Platform Support
Minimum Hardware Requirements for Crystal Enterprise 3.1
Supported Platforms for Crystal Enterprise
APPENDIX C – Import Wizard
Import Scenario
Licensing Considerations