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Reading the ITIL® books and attending training is very helpful to understand what ITIL® is and how it can help any organization of any size in any industry. For those who want to hear more . . .
Posted on Thursday, July 31, 2008
Is the ITIL lifecycle designed to be a single instance only? I was thinking later that large or international IT organizations might have trouble after they reach a certain size
Posted on Thursday, July 17, 2008
APMG (the keeper of all ITIL® course and exam requirements) plans on making ITIL® intermediate exams available in October 2008 and January 2009. Below are the details.
Posted on Thursday, June 19, 2008
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