Bringing Accountability and Measurement to Training

Training is a strategic investment - one that can yield extraordinary results - and it should be conducted and managed as an investment with a solid focus on return on investment (ROI).

But too many providers view training as an activity - not as a means of achieving business goals. Because we focus on what the client expects their employees to accomplish following training, we do things a bit differently:

• Establishing your training objectives beforehand
• Tailoring courses to meet your objectives and to match your students' previous experience
• Measuring the ability of our training to deliver agreed upon skill and knowledge transfer

Together, these steps form our Service Performance Commitment (SPC), which is our proven methodology for allowing you, the client, to:

• Predefine mutually agreed upon benchmark levels in several key performance areas



• Receive real-time course evaluations as well as Quarterly SPC reports on all key metrics



• Track accomplishment of human performance objectives through pre- and post-testing of students as well as any follow-up metrics of on-the-job performance

In short, we are willing to be held accountable for ROI on training; and we are willing to give you the tools needed to hold us accountable because it is just one more way for us to prove our superior performance and value.

Looking for training ROI? Discover how you can track it by talking with a TEKystems Education Services Business Development Manager today.

Metrics that Matter

Tracking training success and bottom-line impact can't be done without the right metrics. Our partnership with KnowledgeAssociates allows us to track student satisfaction with training and post-training improvement/impact on a real-time basis.

This allows you to measure our performance against benchmarked levels and to track training ROI in terms of skills learned and on-the-job impact. Learn more about our Metrics That Matter analytics and how we measure up.

TEKsystems Training and Continuing Education Units

TEKsystems can provide Continuing Education Units (CEU) as a measurement of continuing education. The International Association for Continuing Education and Training (IACET) criteria and guidelines are used in all forms of education in numerous industries, from childcare to electrical engineering, and are the standards by which hundreds of organizations measure their educational offerings.

One IACET CEU is equal to ten contact hours of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction.

Learn more about our CEU Accreditation and Offerings.