Training Services

The IT Industry Changes Rapidly - Good Instruction Has To Change With It.

Even if you don't require a custom-learning solution, you'll find the capabilities and resources that go into those solutions are an inherent part of all our instructional design methodology. You could even say that ALL of our training courses are routinely "customized" or tailored to meet client objectives and student needs.

We also research technology trends and new software releases, and work closely with our courseware partners and instructors who are often consulting and developing with beta versions of software. This ahead-of-the-curve view lets us continually update and customize our training to match the current state of the industry - instead of staying with outdated curriculum.

Additionally, our desire to keep our courses 100% current and relevant to our client's needs is fully shared by our world-class instructors. Our instructors are professionals who are constantly seeking enhancements that will make their development efforts - as well as their teaching - more effective.

Our Business Development Managers, administrators, and instructors frequently attend IT and training conferences and participate as members in monthly training consortiums / organizations. Doing this allows them to stay abreast of new training trends and technology changes - and to ensure that our courseware and instruction is as current as possibly available.

Our approach to the design, development, and implementation of initiatives is through the use of the ADDIE Model:

  • Analysis - determine the current state of learner understanding / goals of training
  • Design - develop learning objectives, choose an instructional approach
  • Development - create instructional or training materials
  • Implementation - deliver or distribute the instructional materials
  • Evaluation - make sure the materials achieved the desired goals

This model provides a time-tested framework for creating training interventions that are well-defined and efficiently executed, and provide exceptional return on investment (ROI) to our clients. We've even developed proprietary methods and metrics for measuring training success with Metrics that Matter.

The ADDIE process, along with our metrics, allows us to define required deliverables, and to measure our performance on those deliverables, on a per-project basis.

We're also able to deliver sustained superior performance on a multiple project, organization-wide basis, through our Training Project Management Office Service.